Privacy notice

What we do with your information

This describes what this website actually collects, where it goes, and how to get it back or have it removed. It is deliberately specific rather than general.

What we collect when you send a request

Your name, email address and mobile number. The stay you asked about: the hotel, your dates, how many adults and children, each child's age at check-in, the room and rate you chose, and anything you typed into the notes.

We also record that you accepted these terms, and whether you asked to receive offers by email.

If you have an account

Signing in is by a link sent to your email address. We store that address, and any travellers you choose to save — their names as printed in the passport, and where you add them, nationality, date of birth, passport number and expiry.

You add those because they save you repeating them. You can edit or delete any of them at any time from your account, and deleting one removes it from our database.

Who else sees it

Our team. A request is emailed to our specialists in Dubai so a person can act on it.

The hotel, and the supplier we book through. When you ask us to confirm a stay, the lead guest's name, the names of the people in the room and any children's ages are sent to the hotel or to the wholesale supplier the rate comes from. A hotel cannot check you in otherwise.

The companies that run our systems. Our database and file storage are hosted with Supabase, our email is sent through Resend, and the website runs on Vercel. They process this information on our instructions and for no purpose of their own.

We do not sell your information, and we do not share it for anyone else's advertising.

Payment details

We never take card details on this website. When a payment is due, it is taken on a payment provider's own secure page, and the card number never reaches our servers or our database. We see that a payment succeeded and the provider's reference for it, nothing more.

Offers by email

You only receive offers if you tick the box asking for them. It is separate from accepting these terms on purpose: you can send a booking request without ever agreeing to marketing, and refusing changes nothing about the service you get.

To stop, use the unsubscribe link on any offers email or tell us at info@premiumchoicetravel.com and we will remove you.

What the website stores in your browser

A sign-in cookie if you have an account, which is what keeps you signed in. Your saved hotels and the enquiries you sent before signing in are kept in your own browser's storage rather than on our servers, which is why they follow the device rather than the person until you sign in.

How long we keep it

Booking requests and confirmed bookings are kept as business records, because we may need them years later for a dispute, a refund or a tax audit. Everything else we remove when it stops being useful or when you ask.

Your rights

Ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email info@premiumchoicetravel.com or call +971 4 420 6965 and a person will deal with it.

Deleting information attached to a confirmed booking may mean we can no longer support that booking, and we will say so before acting rather than after.

Premium Choice Travel JLT, Jumeirah Lakes Towers, Dubai, United Arab Emirates. +971 4 420 6965 · info@premiumchoicetravel.com